The COVID-19 pandemic has caused delays in supply chains and shipping services in the United States and globally. That means delivery timelines and tracking info updates have sometimes taken longer than usual. Please note that because of so much uncertainty we will not be able to fully guarantee all shipments, even if shipped in time for holidays, will be delivered for the holiday so we encourage everyone to place orders well before the recommended dates in case of any delays in transit.
For holiday deliveries on in stock items, we recommend domestic orders to the contiguous 48 states:
- Shipping Media Mail be placed no later than December 1, 2020
- Shipping Domestic Standard be placed no later than December 7, 2020
We are also offering UPS 3-Day and Next-Day shipping on select items. Shipments using these methods containing only in stock items are expected to ship from our warehouse the next day. For holiday deliveries on in stock items using these methods, we recommend domestic orders to the contiguous 48 states:
- Shipping UPS 3-Day be placed no later than December 18, 2020
- Shipping UPS Next Day be placed no later than December 21, 2020
We recommend International orders be placed no later than December 1, 2020
Additionally, from the very beginning of this crisis we’ve taken care that the products we send out are handled safely and responsibly by a limited and appropriately distanced team. If you have any questions, don’t hesitate to contact us
To see which countries have seen shipping delays or restrictions, visit this page
by our partners at Amplifier.
An important note about shipping to China: Due to a value limitation import cap for shipments to China, we're unable to process orders with a shipping address in mainland China with a total value greater than $134 at this time. We apologize for the inconvenience.
From FedEx: The value limitation for each personal shipment sent to/ from countries and regions other than Hong Kong, Macau and Taiwan is RMB1,000 or a single item can be sent with a value of more than RMB1,000. For example, if shoes, pens and clothes are sent, the total value cannot be more than RMB1,000, but if one laptop or one mobile phone is sent, there is no value limitation.