UPDATED JUNE 16TH, 2020
We hope that this will help increase your confidence in our website.
TYPES OF INFORMATION WE COLLECTED AND WHEN
There are activities on our website where the collection of Personally Identifiable Information (PII) is necessary. Those actions include making a purchase; signing up for our newsletter; entering a contest, sweepstakes or giveaway; creating an account on our site; filling out a survey, and submitting a contact form.
Personal data we collect includes:
name, email, telephone number and shipping, billing address
We do not collect:
payment information (which is processed through PayPal and Stripe) and passwords (which are fully encrypted).
Additionally, when you make an order on our website, we can access your IP address and anonymized Google Analytics information about how you navigate our site which we may use to make our services better.
We do not knowingly collect personal information online from children under the age of 13. We will remove any information about a child under the age of 13 if we become aware of it.
MANAGEMENT OF YOUR PERSONAL DATA
Retention of your personal data:
Personal data is retained securely and indefinitely, and you may request that we delete your data at any time.
Managing your personal data:
You have the right to request access to your personal data, correction of your personal data if it is incomplete or inaccurate, or deletion or restriction of your personal data, at any time by contacting Mondo at firstname.lastname@example.org.
You can remove your email from our Klaviyo mailing list at any point by unsubscribing at the bottom of any email.
USING COOKIES AND TRACKING PIXELS
Mondo collects information - which may include personal data - from your browser when you visit our website using cookies and tracking pixels. Cookies and tracking pixels enable us to identify your device when you move between different websites and applications so that we can help you find products you might be most interested in, or serve targeted advertising and marketing offers to you.
WHO WE SHARE YOUR INFORMATION WITH
We use third-party companies to help us complete your order, facilitate fulfillment, and advertise and/or market our products. These third-party companies include:
- Shopify: to facilitate online orders
- Klaviyo: email marketing platform
- Microsoft Great Plains: order processing and accounting
- Amplifier: Advanced Shipping Manager
- ShipStation: Advanced Shipping Manager
- Advance Shipping Manager: facilitate order fulfillment
- FedEx, USPS, DHL, UPS: shipping services
- Enchant: customer support software
- PayPal & Stripe: payment collection service
- Evey / EventBrite: event ticketing service
- Paritial.ly: payment plan software
- Advertising services:
HOW TO CONTACT US
If you wish to provide feedback or if you have questions or concerns, or wish to exercise your rights related to your personal data, please contact us by email at email@example.com, or by mail at:
3908 Avenue B